Transportation Services

At J Heart Healthcare, we believe that mobility is more than transportation — it is the gateway to independence, inclusion, community participation, and personal growth. Our Transportation Services are thoughtfully designed for individuals with intellectual and developmental disabilities who need safe, reliable, and supportive travel for their daily lives.

Supporting Freedom, Opportunity & Connection

Our transportation program enables participants to:

J heart help

What Our Transportation Services Include

Daily Scheduled Transport

Reliable pickup and drop-off for:

  • Day programs
  • Community employment
  • Volunteer programs
  • School or training programs

On-Demand Community Trips

Flexible transportation for:

  • Doctor and therapy appointments
  • Religious services
  • Social events and outings
  • Family visits
  • Grocery and shopping trips

Supported Travel Assistance

For participants who need extra support, staff can:

  • Assist during transit
  • Help with mobility devices
  • Provide door-to-door service and safe hand-offs

 

Planning, Coordination & Updates

We communicate with the participant and their support team to ensure:

  • Precise pickup/drop-off times
  • Route and schedule transparency
  • Updates in case of delays or plan changes
Why Families Trust

Safety You Can Trust

How It Works

Step

01

Transportation Planning

We discuss schedules, destinations, mobility needs & rider preferences

Step

02

Implementation

Service is delivered with dedicated drivers and support personnel when needed.

Step

03

Ongoing Review

We gather feedback and adjust routes and schedules for comfort and convenience.

Areas We Serve

Transportation services are available to individuals supported under:

DDA programs (Maryland Developmental Disabilities Administration)

Community-based support plans

Home and day support programs in Southern Maryland and nearby regions

Why Families Trust J Heart Healthcare

Why Families Trust

FAQs — Transportation Services

Ans. Participants receiving support services through DDA or approved community programs may qualify for transportation as part of their care plan.

Ans.  Yes. We arrange transportation that accommodates mobility aids and assistive devices.

Ans. Absolutely. We provide transportation to medical, dental, therapy and all personal appointments.

Ans. Yes. For riders who require additional assistance, support staff can accompany them to ensure safety and comfort.

Ans. We primarily serve Southern Maryland and surrounding regions. If you’re unsure about coverage, contact us — we can often coordinate solutions.

Ans. Yes. We work with families and case managers to update plans so transportation needs are covered.

Ans. Yes. We encourage community participation and offer trips for leisure, events, visits and more.

Ans. Scheduled trips are preferred, but we also accommodate short-notice requests whenever available.

Ans. Yes. We provide recurring daily transportation to programs, jobs and activities.

Ans.  We provide real-time updates for pickup, drop-off, delays and any schedule adjustments.

Get Started With Transportation Services

Use our transportation support to make every day easier, safer and more engaging.

J Heart Healthcare — Supporting independence, dignity and community inclusion, one ride at a time.